When visiting graphene-x.com you’ll see a banner that lets you opt-in or opt-out of us having access to your browsing cookies. An HTTP cookie is a small piece of data stored on the user’s computer by the web browser while browsing a website. These cookies are mainly used by our marketing team that uses this information to present to you advertisements related to your previous interactions on our webpage. With this, you might see ads of Graphene-X on other websites. This is known as “re-targeting”.  

Besides cookies, other information we collect when you shop on our online store includes the order fulfillment data (necessary information to ship your order). This data is only shared with our fulfillment partners. They sign a strict confidentiality agreement with us that prohibits them to share this information and to use it in any way other than to fulfill your order. This information is retained by us so we can provide you with further customer service if needed. In regards to payments, we do not store the information of your preferred payment method as these functionalities are executed by external companies like PayPal or Stripe.

Your location will be identified through your IP, which allows our system to define the shipping cost associated to your order which varies depending on your location.

Google Analytics is used to track the volume and traffic that reaches our website. Nevertheless, this information is not personally identifiable and is subject to Google’s Privacy Policy.

We send regular newsletters to customers who have opted in to be part of our email list. These emails are sent through our email service provider (Mailchimp). This information will never be shared to sold without your consent.

By using our site, you consent to this web site privacy policy.

1. Terms:

By using our site, you agree to these website Terms and Conditions of Use, all applicable laws, and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this website. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License:

Permission is granted to temporarily download one copy of the materials (information, images, or software) on Graphene-X’s website for personal, non-commercial transitory viewing only. This is a license, not a transfer of title, and under this license, you can’t:

Modify or copy the materials;

Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

Attempt to decompile or reverse engineer any software contained on Graphene-X's website;

Remove any copyright from the materials, or transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Graphene-X at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer:

The materials on this website are provided "as is". Graphene-X makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Graphene-X does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations:

In no event shall Graphene-X or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Graphene-X’s Internet site, even if Graphene-X or a Graphene-X authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and errata:

The materials appearing on this website could include technical, typographical, or photographic errors. Graphene-X does not warrant that any of the materials on its website are accurate, complete, or current. Graphene-X may make changes to the materials contained on its website at any time without notice. Graphene-X does not, however, make any commitment to update the materials.

6. Links:

Graphene-X has not reviewed all of the sites linked to its Internet website and is not responsible for the contents of any such linked sites. The inclusion of any link does not imply endorsement by Graphene-X of the site. Use of any such linked website is at the user's own risk.

7. Site terms of use modifications:

Graphene-X may revise these terms and conditions of use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law:

Any claim relating to Graphene-X’s website shall be governed by the laws of Hong-Kong without regard to its conflict of law provisions.

9. Privacy Policy:

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate, and disclose and make use of personal information. You can check the details in our Privacy Policy section.